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Residential Services
Permits are required for many home projects including roof repairs, irrigation installation and fence replacement. Whether you'll do the work yourself or hire a contractor, we're here to make the process as easy as possible.
Complete the homeowner's affidavit before starting your project.
Protect your property by ensuring your contractor has applied for and received a permit before starting work. Inspections are required!
Submit all residential permit applications online using the Citizen Self Service (CSS) Portal. Learn how to use CSS
Our virtual inspection program is available for occupied residential homes once plans have been filed and approved electronically. The inspection is conducted on video call using a link from your assigned City inspector. No app needed!
Doing it yourself?
Complete the homeowner's affidavit before starting your project.
- Texas811: Check Before You Dig - Whether you're planting a tree or installing a pool, you first must check the location of gas lines and other vital utilities. Get started by dialing 8-1-1 or visit Texas811.org
Hiring a contractor?
Protect your property by ensuring your contractor has applied for and received a permit before starting work. Inspections are required!
Need a permit?
Submit all residential permit applications online using the Citizen Self Service (CSS) Portal. Learn how to use CSS
Virtual Inspection Program
You can find a list of the required inspections and inspection codes for your project on the final page(s) of your permit.
Scheduling Inspections
- Online: Citizen Self-Service (CSS) portal
- By Phone: 24-hour IVR Hotline
Canceling Inspections
- For same-day cancellations made before 8:30 a.m. on day of inspection, call 214.509.4130
- For all other cancellations, cancel online using the Citizen Self-Service (CSS) portal or call the 24-hour IVR Hotline
General Forms
- Residential Construction Packet
- Building Permit Application
- Residential Review Checklist
- Homeowner's Affidavit
Other Permit Forms
- Accessory Structure Plan Review Checklist*
- Backyard Chickens Permit Application
- Energy Code Compliance / Energy Inspection Form
- Fence / Wall Review Checklist*
- Irrigation Review Checklist*
- Patio Cover Plan Review Checklist*
- Pool / Spa Review Checklist
- Solar Photovoltaic System Review Checklist*
- Storm Shelter Review Checklist*
- Storm Water Pollution and Prevention Form
*Attach to online permit application
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Building and Permitting
Physical Address
Allen City Hall, First Floor
305 Century Parkway
Allen, TX 75013
Phone: 214.509.4130Fax: 214.509.4139
Business hours
Mon-Thu: 7:30 a.m. to 5:30 p.m.
Fri: 8 a.m. to 5 p.m.
Citizen Self-Service Portal
cityofallen.org/CSS
Schedule an IVR inspection (Inspection Voice Response System)
844.381.8759
IVR Brochure (PDF)